MelpApp System Status

Overall: DEGRADED

View JSON

Services

Name History
Call
sas
Realtime messaging
Instant messaging: Group, Personal message
Document collaboration
collaborating on documents
Media/Document sharing
Sharing of Documents

Active Incidents

call issue

Severity: SEV1_CRITICAL Oct 15, 2025 10:28 AM UTC

  • INVESTIGATING Oct 15, 2025 10:29 AM UTC
    xczc

Test Two

Severity: SEV3_MEDIUM Oct 14, 2025 01:17 PM UTC

Test Two

Severity: SEV3_MEDIUM Oct 14, 2025 01:17 PM UTC

Test Two

Severity: SEV3_MEDIUM Oct 14, 2025 01:17 PM UTC

Test One

Severity: SEV4_LOW Oct 14, 2025 12:52 PM UTC

chat issue

Severity: SEV4_LOW Oct 14, 2025 12:45 PM UTC

xdtfygu

  • MONITORING Oct 14, 2025 12:47 PM UTC
    rtfgfgh

Test Incident

Severity: SEV3_MEDIUM Oct 14, 2025 10:31 AM UTC

Nothing

  • MONITORING Oct 14, 2025 11:31 AM UTC
    monitor
  • IDENTIFIED Oct 14, 2025 11:58 AM UTC
    identified

Test Incident

Severity: SEV3_MEDIUM Oct 14, 2025 10:31 AM UTC

Nothing

Chat connection not working

Severity: SEV2_HIGH Oct 13, 2025 10:27 AM UTC

Chat

  • IDENTIFIED Oct 13, 2025 10:34 AM UTC
    Identified the issue
  • MONITORING Oct 13, 2025 10:38 AM UTC
    Moniter this service.

Call issue

Severity: SEV1_CRITICAL Oct 13, 2025 09:16 AM UTC

conference isssue

  • MONITORING Oct 13, 2025 09:18 AM UTC
    resolved it currently monitoring the services
  • INVESTIGATING Oct 13, 2025 09:31 AM UTC
    working now

Incident Severity Guide

How we classify incidents and what each level means for customers.

SEV1 — Critical Outage

Full service disruption or critical data loss affecting the vast majority of customers. Immediate engineering response and continuous communication are required.

SEV2 — Major Degradation

Severe functional impact or broad degradation where primary features are unavailable for many users. High priority response with rapid mitigation.

SEV3 — Partial Impact

Partial outage, degraded performance, or feature impairment with workarounds available. Monitored closely with updates during business hours.

SEV4 — Minor Issue

Minor bug, cosmetic issue, or localized impact with limited user disruption. Addressed in normal release cadence.

Maintenance

Scheduled or routine maintenance. Brief, announced disruption may occur while improvements are applied.

Maintenance

Monthly server maintanace

Status: SCHEDULED

Oct 29, 2025 01:01 PM UTC → Oct 29, 2025 09:13 PM UTC

Regular service maintanance for optimal functions

chat

Status: SCHEDULED

Oct 15, 2025 07:22 PM UTC → Oct 15, 2025 08:23 PM UTC

fhgjh

Test

Status: SCHEDULED

Oct 14, 2025 06:48 PM UTC → Oct 15, 2025 06:48 PM UTC

weekly server maintanace

Status: IN_PROGRESS

Oct 13, 2025 03:07 PM UTC → Oct 13, 2025 04:07 PM UTC

weekly service maintain